Complaint Management PowerPoint Templates
Complaint management focuses on effectively handling customer complaints to maintain customer satisfaction and retention. The complaint management aims to maintain customer satisfaction despite a negative event and to draw conclusions from the complaint about how errors or weaknesses can be avoided in the future. It allows a company to learn from mistakes and improve customer service processes.
Plan your processes so that customer complaints are dealt with quickly and in a solution-oriented manner. The goal as a customer-friendly and service-oriented company is always a dissatisfied customer who complains to make a satisfied customer. Present your complaint management concept and system with professional graphics, explanations and reporting templates. Our 8D/7STEP template offers additional problem-solving methods and concrete solutions for your complaint management system.